• Employee Of The Month: Holly Dirksen & Kayla Arnold

NON-CLINICAL RECOGNITION | August 2018

 

NAME:  Holly Dirksen & Kayla Arnold

 

DEPARTMENT: Registration

 

YEARS WORKED AT WAYNE HEALTHCARE: Holly: 5 Months & Kayla: 8 Months

 

SPECIAL EXPERIENCE OR FAVORITE MOMENT AT WAYNE HEALTHCARE: Holly: Working with my co-worker, Kayla!

Kayla: Becoming close with the people I work with!

 

HOBBIES: Holly: Working and Sleeping & Kayla: Soccer, Guitar and Fishing

 

REASON SELECTED FOR EOM: On June 23, 2018 - Registration clerks Kayla and Holly were on 2nd shift. We had a young head laceration that came in to the ED. The parents were less than helpful with either child, the patient or the sibling that came along. These two young ladies occupied the sibling while we repaired the head laceration. I do not know how we can ensure that their boss knows they are a little better than most, but think they deserve a little more than the thank you I gave them. Kayla and Holly were so kind to the little girl that she wanted to stay here with them instead of going home. They are greatly appreciated!! - Sharon Jones-Rostkowski

 

VALUES DEMONSTRATED: Positive Attitude, Customer Service and Compassion

 

EXCEEDINGLY WELL

"I was impressed by the nurse who held my hand when the doctor administered the first numbing shot in my scalp. It was very kind of her, not to mention calming for me."

Ambulatory Surgery Patient